Privacy

Privacy Policy

Last updated: April 29, 2026

1. Information We Collect

We collect information you provide directly when you:

  • Create an account (name, email, phone number)
  • Purchase services (billing address, payment details)
  • Contact support (messages, attachments)
  • Register domains (WHOIS registrant information as required by ICANN)

We also automatically collect technical data including IP addresses, browser type, device information, and usage analytics through cookies and server logs.

2. How We Use Your Information

  • Provide and maintain our hosting, domain, and related services
  • Process transactions and send billing notifications
  • Respond to support inquiries and communicate service updates
  • Comply with domain registration requirements (ICANN regulations)
  • Detect and prevent fraud, abuse, and security threats
  • Improve our services and user experience

3. Data Sharing

We do not sell your personal information. We may share data with:

  • Domain registrars: As required for domain registration (WHOIS data)
  • Payment processors: Razorpay and PayPal for transaction processing
  • Infrastructure providers: To provision and manage hosting services
  • Legal authorities: When required by law or to protect our rights

4. Data Security

We implement industry-standard security measures including SSL encryption, firewalled servers, and access controls. However, no method of electronic storage is 100% secure.

5. Cookies

We use essential cookies for authentication and session management. We may use analytics cookies to understand usage patterns. You can disable non-essential cookies in your browser settings.

6. Your Rights

You have the right to:

  • Access and download your personal data
  • Correct inaccurate information
  • Request deletion of your account and data
  • Opt out of marketing communications

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account termination, we retain records as required by law and for legitimate business purposes (billing, legal compliance).

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through our website.

9. Contact Us

For privacy-related questions, contact us at our contact page.