Knowledge Base

How Can We Help You?

Browse our knowledge base for answers, setup guidance, and common support topics.

New to EpicHost? Start here.

Hosting setup and planning guidance.

Domain management and DNS basics.

Certificates and security guides.

Email setup and deliverability.

Invoices, renewals, payment help.

Frequently Asked Questions

Quick Answers

Yes. Upgrade paths are available across major hosting families depending on the target product and billing cycle.

We offer a 30-day money-back guarantee on hosting plans. Contact billing for product-specific exceptions.

Backup frequency depends on the plan. Review the hosting, CodeGuard, and Acronis pages for product-specific details.

Yes. Contact support before ordering so migration requirements are reviewed before cutover.

We support Razorpay-based online payments and additional gateways as configured.

We offer email and ticket support with 24/7 availability, plus direct phone assistance for urgent questions.